Risk Management Considerations for Video Surveillance

A methadone clinic was using a wireless camera system to monitor patients when they gave urine samples. The use of this system was legal and complied with all associated guidelines, and patients themselves had to supply written consent for this. An individual who parked beside the clinic had a wireless reverse camera on the back of his vehicle (standard feature on many new SUVs) and the device picked up the feed of a patient at the methadone clinic providing a urine sample. Since the cameras in the clinic were on a wireless network, any other wireless device on the same frequency could pick up the images. When the system was installed, the security firm failed to mention to the clinic that the device was wireless. A wired CCTV (Closed Circuit Television) camera had to be installed to ensure it didn’t happen again. A video surveillance system can help ensure that the property.