Holiday Office Hours: December 24th - 8:00 a.m. to 1:00 p.m. ET, December 25th and December 26th - Closed,
December 31st - 8:00 a.m. to 1:00 p.m. ET, January 1st - Closed. If you need to report a claim, click here.
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Risk Management Considerations for Documentation

No one can predict if a claim will occur. It is nearly impossible to know the timing and circumstances that ma...

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Claim Case Studies & Legislation Failure to Maintain Gate Results in Injury at a Soccer Field

Case brief of unpublished claim where a young girl was injured by a municipal gate in disrepair fell on her fo...

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Risk Management Considerations for Staff Communication and Documentation

When dealing with special needs clients, it is imperative that staff communicate and document on a regular bas...

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Playground Equipment and the Importance of Documentation

The Municipality ordered playground equipment, which included a slide. They ordered it from a reputable compan...

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The Case of the Missing Hole

The following case was tried by the Queen's Bench of New Brunswick. The case involved a zoo patron who fell an...

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Documents Deadline Essential to Your Defence

In defending a claim against your organization, it is critical that we work together in any way possible with...

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Risk Management Considerations for Volunteer Organizations

It is important that volunteer organizations are properly protected from liability, especially in the current...

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