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December 31st - 8:00 a.m. to 1:00 p.m. ET, January 1st - Closed. If you need to report a claim, click here.
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Winter Operations Plan Template

Every municipality can use this document as a template for creating a Winter Operations Plan. This document is...

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Risk Management Considerations for Traffic Calming Strategies – Speed Humps

Speeding is a problem on urban streets, rural roads, county/regional roads and provincial highways. Traff...

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Minimum Maintenance Standards at a Glance

Our roads experts developed this one of a kind document to help you comply with Minimum Maintenance Standards...

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Risk Management Considerations for Snow Fences

We can't keep the wind from blowing and the snow from falling, but we can utilize fences to help minimize the...

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Risk Management Considerations for Road Line Painting

Third party property damage claims can occur as a result of a municipality's road line painting operations...

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Risk Management Consideration for Bike and Walkathons

A municipality hosted a fundraiser where participants could walk, cycle, run or rollerblade a 22 kilometer cou...

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Auffrey v. New Brunswick

The plaintiff was injured when leaving a dump on a provincial road. The Jeep the plaintiff was driving collide...

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Claim Case Study Special Events

On May 28th, 2000 the plaintiff filled out and signed a registration form and also paid a ten dollar fee to in...

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Bellefleur v. City of London, 2002

The plaintiff and her two small children were walking along the shoulder of the road because the street didn't...

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