Holiday Office Hours: December 24th - 8:00 a.m. to 1:00 p.m. ET, December 25th and December 26th - Closed,
December 31st - 8:00 a.m. to 1:00 p.m. ET, January 1st - Closed. If you need to report a claim, click here.
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Winter Operations Plan Template

Every municipality can use this document as a template for creating a Winter Operations Plan. This document is...

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The Risks of Natural Unstructured Winter Play

More than ever, the public is recreating outside enjoying skating, skiing and sledding. When they do so on pub...

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Risk Management Considerations for Tobogganing as Municipal Liability

Although tobogganing is a favorite Canadian pastime, it can also be a very dangerous activity. Every year peop...

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Risk Management Considerations For Dock Bubbler Systems

Over the winter months, lake front property owners can suffer severe and costly damage to permanently attached...

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Risk Management Considerations for Polar Bear Dips

Polar bear dips raise funds by either charging participants a flat entrance fee or asking participants to coll...

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Risk Management Considerations for Winter Activities

Recreational activities increase the municipality's exposure to liability. With the cold temperatures and...

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Risk Management Considerations for Video Surveillance

A methadone clinic was using a wireless camera system to monitor patients when they gave urine samples. The us...

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Claim Case Study A Patch of Black Ice

February 8th started out as a typical Tuesday morning for the plaintiff. She woke up her 8 year old daughter,...

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Checklist for Winter Inspection Log

Here is a helpful tool when inspecting, recording and planning to rectify hazardous winter conditions.

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